Answers to our users' most popular questions. Didn't find an answer? Write to support!
Activation occurs automatically within 30-60 seconds. You will immediately receive access to the control panel and can start the server.
We use processors with frequencies from 5.0 GHz (AMD Ryzen 9 / Intel Core i9), enterprise-grade NVMe drives, and DDR4/DDR5 ECC memory.
Yes, professional L3-L7 DDoS protection is included in all plans. We can filter attacks up to 2 Tbps.
Yes, you have full access to server files via SFTP and the web interface. You can install any cores, plugins, mods, and maps.
Standardly, servers run on a shared IP with a unique port. A dedicated IP (port 25565 for Minecraft, etc.) can be ordered separately in the configurator.
Our control panel has a 'Backups' section where you can create search backups manually or set up automatic scheduled creation.
Yes, you can change the amount of resources (RAM, CPU, SSD) at any time via the configurator in your personal account. Price recalculation occurs automatically.
We accept bank cards, SBP, YooKassa, and various cryptocurrencies. A full list is available in the billing payment section.
Refunds are usually processed within 48 hours to the original payment method, depending on your bank's policy.
Our support team works around the clock.
